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booking conditions
PAYMENT

1.     Payment for events is either online by Paypal (though you don't need to have a Paypal account to do so)  and tickets will be issued via e-mail, or by bank transfer to a nominated account. Unfortunately places cannot be reserved without payment.  


CANCELLATION 

2.     We reserve the right to cancel any event, including where an events does not achieve the minimum number of participants. A full refund or a transfer to another event will be offered. We will not be liable for any additional expenses incurred by the attendee. 
3.     If an attendee fails to attend a confirmed event (without prior written cancellation) no refund will be offered. Substitution of one attendee for another will be accepted without charge, but must be supported by a fully completed registration form. 
4.     Any cancellation, transfer or substitution must be made by email to 318 Ceramics. Cancellations received within [14] working days of the event will incur a charge of 100% of the total costs of the event. Cancellations received before this time will incur a charge of 50% of the total cost of the event.   


LIABILITY 

5.     Admission is at the attendee’s own risk. 318 Ceramics will not be held liable for any losses, injuries or damages sustained at the Event, including damage, theft or losses to property and motor vehicles, if the cause is due to the negligence of the e-ticket holder or the unforeseeable actions of other patrons or third parties.  


COPYRIGHT
 
6.     Copyright relating to any event materials provided remains the sole property of 318 Ceramics. All training and reference materials and equipment provided by 318 Ceramics for use in connection with any event are provided for the exclusive use of the named attendee alone and must not be copied in whole or part. 


PREMISES 

7.     No animals other than assistance dogs are permitted on 318 Ceramics’ premises. 
8.     No illegal substances or glass bottles are permitted on 318 Ceramics’ premises. 
9.     Strictly no trading is allowed on 318 Ceramics’ premises without the prior written consent of 318 Ceramics. 
10.  In order to facilitate the security, safety and comfort of all guests 318 Ceramics reserves the right to refuse admission and refund the e-ticket value in the event of such refusal.  


CHANGES TO TERMS AND CONDITIONS 

11.  Booking and attendance at our events is subject to acceptance of these terms and conditions and 318 Ceramics reserves the right to make changes to these terms and conditions as and when deemed necessary. 
12.  As a condition of sale the e-ticket holder consents to being filmed, photographed and recorded for television, radio, webcast and other public broadcast and/or for any video or DVD as part of the audience and/or by on-site CCTV cameras and recordings for security purposes.  


KILN FIRING 

13.  There is by the very nature of clay, an unpredictability in the outcome of the firing process. Whilst we will do our very best to ensure the care of your work, we are unable to guarantee that every piece of pottery will survive the firing process.